We’ve been providing home comfort solutions for over 45 years!
Launched in June of 2010, ExpressOverstock.com was developed from our experience of over 45 years as an HVAC contractor. We have been buying and selling new and unused overstocked and surplus inventories since 1992—shipping all over the US.
We continue to provide premium-branded HVAC systems, single component products and equipment at the best price to you. Our site is an alternative option for consumers to purchase HVAC equipment at lower prices than most traditional dealers or contractors can provide.
We know that purchasing a new or replacement AC system or component is a considerable investment for you, which is why we’ve geared our site toward helping you feel comfortable in choosing the right system or component at the right price to fit your need.
With our concept, you can experience even greater savings when electing to locate your own professionally trained and licensed technician to help you with your installation and service. We have a growing ANSeRs network of Service Centers who can provide warranty, service and maintenance and installs—ask to see if we have one in your area.
Take advantage of our unique buying position by purchasing your next HVAC system or component from ExpressOverstock.com today!
We are the warranty agent for products purchased from us locally or over the Internet from our ExpressOverstock website. All communications, technical support and warranty filings will be performed by us.
All Air Conditioning & Heating equipment and systems we sell (unless otherwise noted in the listing details at time of sale and excluding bulbs and accessories) comes with a standard Limited Parts Warranty of 5 years, Compressors are Limited Parts 5 or 10 depending on model, and Gas Furnaces Limited 20 year Heat Exchanger (unless otherwise noted in product data from the manufacturer or on our listings at time of sale).
ExpressOverstock shall not be responsible for labor charges for removal or re-installation of defective parts, charges for transportation, handling and shipping or refrigerant loss.
Rationale
HVAC limited parts warranty coverage today is performed by the company whom you purchase the product from. As a homeowner, you cannot call any manufacturer for warranty or to seek warranty for your product from them. You must use a registered warranty agent or dealer as the agent to process a warranty claim.
Enviro-Dyne, Inc. (the owner of ExpressOverstock.com) and its affiliates is the registered dealer agent to process warranty coverage for products that we sell, in your local market or online. This means that we are set up to process and file warranty claims on the products we have sold to you.
Warranty Filing Fees
For the life of the warranty we will charge $105.00 to file a claim for a small item (e.g. electrical parts, motors, etc.) and $175 to file a claim for a large item (e.g. compressors, condenser coils, etc.).
Warranty Filing Process
You must have: a) our service affiliate in your area (if applicable) or b) contractor technician of your choice to diagnose the problem with your product. Then, you or the technician can notify us by sending a scanned copy of your service repair order diagnosis by email. Your name, address, model and serial of unit must be on the repair order with a clear identification of what specific part has failed. A clear description of the failure is required; merely noting as a defective part is not acceptable. We will then begin the warranty filing process.
Some warranty faulty part(s) may need to be shipped back to us for inspection to obtain warranty credit for the failed part. If this is the case, we will notify you before proceeding that the warranty part must be purchased by credit card in advance and then EXO will credit back the charges less any applicable fees or shipping once part(s) have been returned approved as faulty.
Limited parts warranty coverage does not cover shipping or handling costs; all warranty replacement parts are shipped to you plus freight. Depending on the product, the part and its availability, most claims can be processed and shipped to you within about 3 business days, but this is an estimate, and we cannot guarantee a specific timeline for warranty parts inventory. We will charge you a warranty filing fee based on the aforementioned filing fee schedule.
Warranty Questions
You may contact our warranty and support department for any warranty questions, warranty claims or filing requests, or for technical support.
Enviro-Dyne, Inc. and its affiliates shall not be responsible for labor charges for removal or re-installation of defective parts, charges for transportation, handling and shipping or refrigerant loss.
Payment Methods
ExpressOverstock.com accepts several different methods of payment, to better suit our customers’ needs.
We have listed our accepted forms of payment below:
Credit Cards: We accept Visa, MasterCard, Discover and American Express both online and over the phone via Authorize.net
